We are looking to hire 6 Customer Service represenatives to assists mainly Russian speaking clinets with healthcare insurance enrollments services.
Pay: $16.00
Location: New York, NY 11011
Job Type: Temp to perm - after conversion to perm you can work from home
Job Responsibilities:
Respond to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns.
Educate clients on managed care.
Assesse client’s health care needs and assists clients in choosing a health plan. Maintains updated knowledge of the New York Medicaid CHOICE Project.
Assist clients in enrolling/disenrolling in health plans.
Receive and sort enrollment/disenrollment form and review enrollment forms for accuracy and completeness. Process enrollment/disenrollment forms. Sends necessary letters to clients.
Qualifications:
High School Diploma/GED
Proficiency in speaking and reading both Russian and English
1+ yr experience in a customer service role
