Dental Office in Brighton is looking for a bilingual (Russian and English speaking) Office Manager with good computer literacy and knowledge of Microsoft Windows programs.
Main Job Tasks:
* greet patients,
* register new patients according to established office protocols,
* assist patients to complete all necessary forms and documentation,
* verify and update patient information,
* inform patients of dental office procedures and policy,
* move patients through appointments as scheduled,
* enter all relevant patient information into data system,
* maintain and manage patient records in compliance with privacy and security regulations,
* answer and manage incoming calls,
* respond and comply to requests for information,
* schedule patient appointments,
* confirm upcoming appointments and recalls according to office protocol,
* check daily appointment schedule,
* arrange patient charts for next day appointments,
* fill in cancellations and no-shows,
* organize referrals to other medical specialists,
* dispatch lab work appropriately,
* collect and receipt payments from patients at time of treatment,
* maintain a professional reception area,
* respond efficiently to patient and doctor needs and inquiries,
* create and process dental claims, as well as treatments plans and authorizations,
* coordinate with dental insurance companies to ensure claims are paid,
* monitor and maintain the office budget and organize and oversee supply purchases, equipment upgrades and operations expenses;
* complete administrative functions including bank deposits, revenue posting and invoice processing,
* write business correspondence and reports, run and analyze management reports.
Position requires legal status in USA and a work permit .
